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Q&A    

Does a spa need to be filled and drained each time it is used?

Fortunately, no. Properly maintained, many people change the water in their hot tub every three to four months, depending on variables like the number of bathers, frequency of use, type of sanitizing system, and so on.

What if I would forget to turn my spa off when I've finished using it?

Your Coleman Spas® hot tub will turn itself off, automatically.

Can I order a hot tub direct from the Coleman Spas® manufacturing facility?

Because the purchase of a spa is a sizeable investment, we think consumers deserve to have a professional sales person help them find the spa that best suits their needs and lifestyle. We encourage consumers to "test drive" or sample the spa experience before buying. Consequently, all sales and service for Coleman Spas® products is completed only through a network of professional, authorized dealers.

What do the various horsepower numbers really mean?

Continuous Duty Horsepower is the established standard that has been used in the electric motor industry for several decades. It is a measure of the amount of work that a given motor can do over the entire life of that motor. Market Horsepower is a recent term used by some manufacturers to make their pump and motor assemblies appear more powerful. For example, a pump with a 2 horsepower (HP) "continuous duty" rating could also be labeled at 3.6 HP "market horsepower." Maximum Duty Horsepower (also called "brake horsepower") describes the maximum output of a given pump and motor combination. This output shows the amount of power generated at the point at which the motor breaks down. For example, a pump and motor with a 2 HP "continuous duty" rating could also be labeled at 3.7 HP "maximum duty." TIP: When comparing two different brands of hot tubs and it is not clear which horsepower measure is being used, it is wise to compare the power consumption (amperage) of each brand's motors. Because modern pump and motor assemblies are all relatively equal in terms of efficiency, the amperage (power) used by a given pump and motor assembly is a good indication of its power output. Just be sure that both motors operate at the same voltage. To eliminate confusion, Coleman Spas® brochures list the continuous duty, maximum duty and amperage for each pump and motor.

Can someone contract a disease from a spa?

The relaxing benefits of a warm water soak depend on spa care. By following the recommended guidelines (from your local dealer) for treating spa water, you should enjoy years of relaxation benefits without worry about bacteria or disease.

What is the difference between an air injector and a jet?

Jets, located throughout a spa, deliver water into the spa in different volumes and motions, which provide the body with a massaging action. Many jets are interchangeable and often adjustable so the spa bather can customize his/her soak. Air injectors, however, are generally located in the seat areas and, when activated, create a turbulent bubbling or boiling action, another preference of some spa users.

When did The Coleman Company get into the spa and hot tub business?

The Coleman® Company purchased one of the original redwood hot tub builders, California Cooperage of San Luis Obispo, California, in 1984, and an acrylic spa manufacturer, Westwind Engineering of Phoenix, Arizona, in 1986. The newly formed company, Coleman Spas®, began producing acrylic spas in 1986.

How much water does a hot tub hold?

Hot tubs come in all shapes and sizes, so the amount of water will vary. As people get into the spa, water is displaced and the level rises. The general recommendation is that there be enough water to cover the jets and the filter intake area, but not so much water that movement results in an overflow. Coleman Spas® current lineup of hot tubs include models that hold from 135 to 550 useable gallons.

I have safety concerns about children or neighbors using my spa when I'm not around.

Select Coleman Spas® models feature a locking program built into the control panel to prevent activation of the controls. Of course, using the lock down straps on your cover will also help to prevent unauthorized visitors.

Who and where is the Coleman Spas® dealer nearest me?

Each page of our website offers a Dealer Locator. Simply type in your zip code and the name and address of dealers in your area will display! You can also call 800-926-5362 for the same information.

Do I need to hire a special contractor to install my spa?

Your spa dealer is an excellent source to answer this question. Unlike inground pools and spas, Coleman Spas® hot tubs are completely self-contained, portable units. That means that all the plumbing, jets, wiring, heating, and mechanical components are already installed. There will likely be some steps required to prepare your home for the installation of your spa. Specifically, an electrician is required to make the final connection. Many Coleman Spas® dealers, however, are licensed to provide the electrical service.

I recently purchased a Coleman Spas® hot tub. How can I register my warranty?

You can register your warranty online by clicking here.

Does the spa warranty transfer from one owner to the next when a "gently used" spa is sold?

Coleman Spas® offers one of the most comprehensive warranties in the spa industry, but it is designed for one (the first) owner only.

Can I use our hot tub in the winter? What if we choose not to?

Sure! Many people not only use their tub in the winter, but find that winter is their favorite time to get their hot water hydrotherapy. However, if you choose not to use your tub in the winter, please contact your authorized dealer to "drain and winterize" your tub so it can be ready to go again, when you are, in the spring!

I purchased a Coleman Spas® hot tub a few years ago and lost my manual. Where can I get a copy?

You may download an Acrobat pdf file of previous models by clicking here.